The translation below is provided for informational purposes only. In case of difference, inconsistency or conflict between this translation and the French version (notably due to translation delays), the French version will prevail.
BOXBO, concerned about the rights of individuals, particularly with regard to automated processing and in a desire for transparency with its customers, has implemented a policy covering all such processing, the purposes pursued by the latter as well as the means of action available to individuals so that they can best exercise their rights.
For further information on the protection of personal data, we invite you to visit the website: https://www.cnil.fr/
Continued use of this site constitutes unreserved acceptance of the following terms and conditions of use.
Article 1 - Legal information
1.1 Site (hereinafter "the site"): shop.boxbo.fr, online shop for individuals.
1.2 Publisher (hereinafter referred to as "the publisher"):
BOXBO SAS with a capital of €225
Headquartered at: 34 rue saint jacques Tourcoing
Represented by DAVID DELGORGUE, in his capacity as DIRECTOR GENERAL
Registered with the RCS of Lille 812171197
Director of Publication: Delgorgue David
President: Hui Delgorgue
Managing Director: Delgorgue David
1.3 Host (hereinafter referred to as "the host"):
shop.boxbo.fr is hosted by Amazon Web Services EMEA SARL, whose registered office is located at 38 avenue John F. Kennedy L-1855 Luxembourg. The institutional site, reserved for professionals, www.boxbo.fr is hosted by OVH, 2 rue Kellermann - 59100 Roubaix - France.
Article 2 - Access to the site
Access to and use of the site is reserved for strictly personal use. You agree not to use this site and the information or data contained therein for any commercial, political, advertising or other form of commercial solicitation, including the sending of unsolicited e-mails.
Registration on the Site is open to all legal or natural persons of full age and with full legal personality and capacity.
Use of the Site does not require registration or account creation. Creating an account is optional, free of charge and only allows you easier access to your order history, and commercial follow-up directly in the customer account.
Article 3 - Site content
All trademarks, photographs, texts, comments, illustrations, animated or still images, video sequences, sounds, as well as all computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by the laws in force under intellectual property.
They are the full and complete property of BOXBO or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of BOXBO, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as he becomes aware of these unauthorized uses does not constitute acceptance of the said uses and waiver of prosecution.
Article 4 - Site management
For the proper management of the site, the publisher may at any time:
- Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users.
- Delete any information that may disrupt its operation or contravene national or international laws.
- Suspend the site in order to make updates.
Article 5 - Responsibilities
BOXBO cannot be held liable in the event of a failure, breakdown, difficulty or interruption of operation, preventing access to the site or one of its functionalities.
The equipment used to connect to the site you use is under your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, including from Internet virus attacks. You are also solely responsible for the sites and data you visit.
The publisher cannot be held responsible in the event of legal proceedings against you:
- As a result of the use of the site or any service accessible via the Internet.
- Due to your failure to comply with the GTC/GTCU.
The publisher is not liable for any damage caused to you, third parties and/or your equipment as a result of your connection or use of the site and you waive any claim against it as a result.
If the publisher were to be the subject of an amicable or legal proceeding as a result of your use of the site, it could turn against you to obtain compensation for all damages, sums, convictions and costs that could result from this proceeding.
Article 6 - Data collection and protection
Your data, useful for the completion of your order, is collected by BOXBO.
Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
The personal information that may be collected on the site is mainly used by BOXBO to manage relations with you and, if necessary, to process your orders.
This processing of personal data is carried out in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016.
For the newsletter the recorded data is email. Consent for partner offers is not required, as there is no solicitation from partners. Your consent for partner offers is therefore recorded as "no" by default. You can unsubscribe by using the unsubscribe link at the bottom of the newsletter.
For account creation, optional BOXBO asks you for civility (optional), surname and first name. This is in order to personalize our exchanges in emails related to the commercial relationship.
For an order BOXBO records your delivery and billing address (title, surname, first name, address, city and postal code) as well as the telephone number. This is required by our partners regarding the delivery, in order to carry out the delivery properly. All other fields are optional (Siret, Company,) and are provided by the user if he needs them for his billing.
In addition, in accordance with the French Data Protection Act of 6 January 1978, the Client has the right to access, modify, rectify, modify and oppose all his personal data at any time by writing, by post and by proving his identity, to the following address: contact[at]boxbo.fr Or for users with an account the changes, access to this data is possible directly from the user account. For a request to remove personal data, the request can be made on contact[at]boxbo.fr
This personal data is necessary for the processing of his Order and the preparation of his invoices, if any, as well as for improving the functionalities of the Site.
Financial data: in the context of the payment of products and services offered on the shop.boxbo.fr website, we do not record financial data. Transactions carried out on the Site are secured by the payment system of BOXBO's partner, PAYPLUG, PAYPLUG SAS, a payment institution approved on 7 December 2015 by the Prudential and Resolution Control Authority ("ACPR") under number 16778. PAYPLUG, whose registered office is located at 23-25 rue Jean- Page 19 sur 30 Jacques Rousseau, 75001 Paris.
All information exchanged to process the payment is encrypted using SSL (Secure Socket Layer) protocol. This data may not be detected, intercepted or used by third parties. At no time does the Client's financial data transit on BOXBO's computer system.
PAYPLUG checks that the connection with the Client's browser is secure before sending the payment form to the banking institution that carries out the financial transaction.
Article 7 - Right of access, rectification and deletion of your data
In accordance with the regulations applicable to personal data, users have the following rights:
- The right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the e-mail address below mentioned. In this case, before implementing this right, the shop.boxbo.fr website may request proof of the user's identity in order to verify its accuracy.
- The right of rectification: if the personal data held by the shop.boxbo.fr website are inaccurate, they may request that the information be updated.
- The right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws.
- The right to limit processing: users may ask the shop.boxbo.fr website to limit the processing of personal data in accordance with the assumptions provided for in the GDPR.
- The right to object to the processing of data: users may object to their data being processed in accordance with the assumptions laid down in the GDPR.
- The right to portability: they can request that the shop.boxbo.fr website give them the personal data they have provided in order to transmit them to a new Platform.
By email, to the address: contact[at]boxbo.fr or directly on the user's customer account if the user has it.
In addition, and since the law n°2016-1321 of 7 October 2016, people who so wish have the possibility to organise the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/
Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr
We recommend that you contact us first before filing a complaint with the CNIL, as we are at your entire disposal to resolve your problem.
Article 8 - Use of data
The purpose of the personal data collected from users is to make the services of the shop.boxbo.fr website available, improve them and maintain a secure environment. The legal basis for the processing is the execution of the contract between the user and the shop.boxbo.fr website. More specifically, the uses are as follows:
- Access and use of the shop.boxbo.fr website by the user.
- Management of the operation and optimization of the shop.boxbo.fr website.
- Implementation of user assistance.
- Verification, Identification and Authentication of the data transmitted by the user.
- Prevention and detection of fraud, malware (malicious software) and security incident management.
- Management of possible disputes with users.
- Sending commercial and advertising information, according to the user's preferences (prior subscription to the newsletter).
- Organisation of the conditions of use of the Payment Services.
Article 9 - Data protection
For data collected "online", communications on the client side are encrypted between the user's workstation and our servers (HTTPS secure area). The BOXBO website undertakes to make every effort to protect your personal data. Within BOXBO, only those persons who, by virtue of their functions, have a legitimate interest in accessing your information will have access to it. As part of technical operations, your data may also be hosted by our subcontractors. The latter are rigorously selected and act in accordance with our instructions. Your data is hosted in Europe. No data is transferred outside the European Union, thus guaranteeing optimal legal security for your personal data.
Regarding the password, only the user is aware of it. A lost password triggers a password reset by the user's request.
Article 10 - Data retention policy
The shop.boxbo.fr website keeps your data for the time necessary to provide you with its services or assistance.
If you are a customer, your data will be kept for the time necessary for commercial management. In addition, if the amount of the order exceeds 120 euros, BOXBO will keep a copy of the order in its files, for the duration provided for by law.
If you are prospects, we delete your data after a maximum of 3 years from the last contact Newsletters: You can unsubscribe from newsletters at any time from the link provided for this purpose in the email.
Cookies expire after 1 month, cookies related to audience measurement after 14 months. (see Cookies)
Article 11- Sharing of personal data with third parties
The Site may use third party companies to perform certain operations. By browsing the Site, the Client accepts that third parties may have access to his data to ensure the proper functioning of the Site.
These third party companies have access to the data collected only for the purpose of carrying out a specific task:
- When the user uses the payment services, for the implementation of these services, the shop.boxbo.fr website is in a PAYPLUG relationship, a technical service provider, which carries out the payment transaction.
- When the shop.boxbo.fr website uses the services of service providers for delivery. These service providers have limited access to the user's data, in the context of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data.
shop.boxbo.fr remains responsible for the processing of this data.
In addition, Customer information may be transmitted to third parties without their express prior consent in order to achieve the following purposes:
- Comply with the law.
- Protect all persons from serious bodily injury or even death.
- Fight against fraud or attacks on BOXBO or its users.
- Protect BOXBO's property rights.
Article 12 - Commercial offers
To receive our commercial offers, you must subscribe to our newsletter. You can close this registration by clicking on the unsubscribe link of the newsletter.
If, when consulting the site, you access personal data, you must refrain from any collection, unauthorised use or act that may constitute an infringement of the privacy or reputation of individuals. The publisher declines all responsibility in this respect.
Article 13 - Cookies
What is a "cookie"?
A "Cookie" or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone,...) and read for example when consulting a website, reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi)
While browsing this site, "cookies" from the company responsible for the site concerned and/or third party companies may be placed on your device.
When you first browse this site, a banner explaining the use of "cookies" will appear. This banner also informs and allows you to "personalize" the cookies that will be activated on the site. You do not have the option to disable cookies that are necessary for the proper functioning of the site, but you can by this banner disable other cookies.
Therefore, by continuing browsing, you are deemed to be informed about the use of so-called "cookies". The consent given shall be valid for a period of twelve (12) months. You also have the option of deleting cookies from your browser, which will cause the explanatory banner to reappear.
As soon as this banner appears, or in the link "your cookie settings" or in your account you can change your consent on cookies at any time.
The following cookies are present on this site:
Cookies related to the operation of the site:
To enable its Users to benefit from an optimal navigation on the Site and a better functioning of the various interfaces and applications, BOXBO implements cookies on the User's computer. These cookies are necessary to ensure the optimal functioning of the site and are therefore permanently activated. They include cookies to remember your visit to the site during a session. They are involved in the shopping cart and purchasing process and help you in case of security problems and to comply with regulations.
The User expressly authorizes BOXBO to place on the user's hard disk a file called a "cookie" when this is necessary for the operation of the site.
The User has the possibility to block, modify the storage period, or delete these cookies via the interface of his browser. If the systematic deactivation of cookies on the User's browser prevents him from using certain services or features of the Site, this malfunction shall in no wayconstitute damage to the member, who shall not be entitled to any compensation as a result.
Cookies related to the operation of the site expire after 1 month.
Third-party cookies are optional and can be disabled as soon as you first browse through the information banner or at any time in your account or through the "your cookie settings" link.
To offer better services, the site measures its audience through Google Analytics. The IP address of users is transformed to make the user anonymous to Google Analytics. Cookies generated by Google Analytics expire after 14 months.
All information collected will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.
Social network cookies allow you to connect to your social networks and share content from our website. If you disable these cookies, you may not be able to connect properly to Facebook, Twitter or other social networks and may not be able to share content on social networks.
BOXBO does not store any cookies other than those previously mentioned.
For more information on the use, management and deletion of "cookies" for any type of browser, we invite you to consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Article 14 - Photographs and representation of products
The brand, logo and graphic charter of this Site are trademarks registered with the INPI and intellectual works protected by copyright, the ownership of which belongs exclusively to BOXBO.
Any distribution, exploitation, representation, reproduction, whether partial or complete, without the express authorization of the Company will expose the offender to civil and criminal proceedings.
Article 15 - Applicable law
These terms and conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of BOXBO's registered office, subject to a specific attribution of jurisdiction arising from a specific legal or regulatory text.
For any questions, information about the products presented on the site, or about the site itself, you can leave a message at the following address: contact[at]boxbo.fr.