Delivery
We deliver in the euro zone with recognized partners (UPS, Chronopost, etc...)
Our packaging is made of recyclable cardboard. Our delivery times are usually between 1 to 3 days in France, and between 2 to 8 days for the rest of Europe. In addition, there is an order preparation time of 1 to 3 days.
In times of high demand, we may be a little late, but in this case we will notify you and accept a cancellation of the order
Delivery is made, according to the Customer's choice and according to the prices indicated on the Site:
- To the address indicated by the Customer when placing his Order by ordinary mail.
- At one of our partner points as indicated on the Site. For the collection of the Products within the framework of a delivery in relay parcel, an identity document in force will be required. Failing this, the Products ordered may not be returned to the Customer.
Returns
You have a right of withdrawal of 30 days from the placing of the order (+16 days in relation to the legal deadline):
Your customer area allows you to choose the products to return. Pack them carefully, we will refund you upon receipt of the products provided they are intact.
The direct costs of returning the goods remain your responsibility.